Apps play a key role in those I are looking to know, I want to go, I are looking to do, I want to buy moments. It is case study solution best chance to engage users in a private way. Localytics describes highly engaged users as people who have 10+ sessions per thirty days. As Think With Google explains, People down load apps day by day, but case study solution truth is that lots of them are abandoned or never even used. case study solution mobile app surroundings suffers from poor retention. According to Loyalists, cross all industries, 80% of all app users churn within 90 days. But case study solution literature of case study answer balanced scorecard by Kaplan and Norton focuses more on case study solution manufacturing sector than case study solution provider sector. The measures of balanced scorecard focus more actions of broaden target markets and upgrade staff functions but does not focus on case study answer influence. Apart from case study answer balanced scorecard there are other strategies that are utilized by agencies for performance control. Activity based Management is one of case study solution method of performance management. This method really focuses on customer satisfaction by adding value to case study answer buyer. Business system re engineering is an alternate method which some agencies adopt for measuring their performance.